CIMdata PLM Industry Summary Online Archive
13 February 2007
Implementation Investments
ITT Flygt Delivers Localized Technical Documentation Faster Using PTC® Dynamic Publishing Solution; Arbortext® Software Enables Information Reuse to Drive Optimized Publishing Process
PTC announced that ITT Flygt , a leading manufacturer of submersible pumps, mixers and accessories, is using PTC Arbortext Dynamic Publishing Software to optimize its content creation and dynamic publishing processes and will allow ITT Flygt to create, manage and deliver accurate, timely, and localized documentation used in the service and maintenance of its products.
Founded in 1901, ITT Flygt is a global player in the fluid handling market with production sites and employees located in 130 countries. During this time the company has continued to develop innovative technologies that improve wear resistance and sustain performance over the lifecycle of its products, which in some instances can be more than 40 years. As part of its product service commitment, ITT Flygt faced the challenge of on-going maintenance requests and the growing requirement to quickly create and deliver high quality technical documentation through its products' lifecycles. This is the result of the increased usability demands on documentation from customers who require highly accurate content and specific language and document format preferences.
ITT Flygt chose PTC's Dynamic Publishing Solution because it would enable them to optimize its complex publishing process by creating information that can be reused, repurposed and automatically published in multiple languages and formats. With Arbortext software ITT Flygt can now take a component-based approach to authoring technical publications, enabling them to provide continuously updated technical documentation throughout the product lifecycle as well as quickly localize its technical documentation in order to deliver new products to market faster.
"The timely delivery of localized documentation is critical for the market success of our new products," said Agneta Weisberg, manager of technical documentation, ITT Flygt. "Because regulations in Europe and elsewhere have become very strict, ITT is oftentimes required to produce appropriate documentation in local language in order to introduce new product to key markets. We are using PTC's Dynamic Publishing Solution because of its scalability and flexibility to address this challenge. We are a global company and it is important to us that our solutions support a global strategy."
"Our publishing solutions provide powerful capabilities that enable organizations like ITT Flygt to deliver increasingly greater amounts of technical documentation over long product lifecycles to a wide variety of audiences," said Josh Fredberg, vice president of product and market strategy, PTC. "The PTC Dynamic Publishing Solution allows companies to standardize how product documentation is created, managed and delivered in order to efficiently and cost-effectively optimize the technical publications processes."
PTC's Product Development System (PDS) helps companies optimize a wide variety of product development processes including technical publications. For technical publications, the PDS combines text authoring, technical illustrations, content management and configuration management, dynamic publishing and graphics visualization. Additionally, the PDS enables an organization to automatically publish information in multiple formats, languages, and media. PTC's integral system lowers deployment risks and support costs by providing interoperability and integration of all components.
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