29 October 2007
Tacton Configurator Steps Up Order Streamlining Process for Hagen Treindustri
Tacton Systems announced that Hagen Treindustri AS will combine Tacton Configurator with Microsoft's AX Business Management Solution to simplify and speed the order and sales process for their complex individually-ordered products.
Hagen Treindustri AS, based in Stryn, Norway, is a leading designer and producer of wooden staircases, supplying its products throughout Scandinavia and Northern Europe. The complex and individual nature of its staircase systems, which are practically unique to each application, meant that the company was keen to introduce a quotation and order system that gave accurate results, while reducing the normally lengthy ordering process.
The company had previously used a manual system for taking orders and providing quotations. The Tacton Configurator is part of a new web-based IT system for handling orders and is integrated with Microsoft's AX Business Management Solution.
Initially, this will provide sales personnel and their resellers with a tool for gathering input from the customer, and then quickly and accurately compiling a specific solution for that customer. Ultimately, the customer will be able to create their own specifications and orders by accessing the Configurator online.
The system is due to be launched in early November, 2007.
"The Configurator system makes it easy for customers to access information about our range, and specify a precisely-tailored product from us at any time. It also makes it easier for the company to handle information from the customer, and speeds the order completion process," says Victor Størdal, Project Manager at Hagen Treindustri.
"Hagen Treindustri is an excellent proof point and a further demonstration of the wide range of industries and businesses that can benefit from the efficiencies that Tacton Configurator brings to sales and order processing," says Christer Wallberg, CEO, Tacton Systems.
For more information, contact:
Christer Wallberg, Chief Executive Officer
Telephone: +46 (0)8 690 07 50
Cell: +46 (0)730 32 49 70
Hagen Treindustri AS
Victor Størdal, Project Manager
Telephone: +47 48 86 70 10
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