CIMdata PLM Industry Summary Online Archive

October 24, 2004

Product News

CYA Technologies Announces CYA SmartRecovery 4.0 for EMC Documentum; New Version Enhances Performance, User Experience and Reduces Recovery Time Objectives

CYA® Technologies, Inc., the only provider of solutions for the discrete recovery of content and its properties in enterprise content management (ECM) systems today announced CYA SmartRecoveryT 4.0 for EMC Documentum. CYA SmartRecovery for EMC Documentum is the next generation of CYA solutions that limits the impact of recovery to a single user, speeds recovery time objectives and minimizes the data loss window within ECM systems. CYA will showcase its new solution at Momentum Las Vegas, the EMC Documentum User Conference, October 24 - 27, Mandalay Bay Resort & Casino, Booth #222.

According to Strategic Research Corporation, over 50 percent of information loss is due to human error, metadata corruption and viruses, which occur more frequently than total system disasters. ECM systems compound this risk with its advanced information lifecycle capabilities, which add structured properties to unstructured content. As a result, ECM systems require an additional recovery capability to limit the impact of discrete information loss.

CYA's application aware technology, Intelli-CaptureT understands the importance of the relationships between content, properties and its metadata links. Intelli-Capture knows where the various properties and metadata are stored within the repository in relation to the content and its revisions and renditions. This intelligence enables CYA solutions to be the only product to recover discrete content and its properties in EMC Documentum systems.

In contrast, traditional business continuity backup solutions copy the entire repository. Since these solutions do not have Intelli-Capture capabilities, they are only able to manually recover discrete content, not content and its properties. ECM users require that the content and its properties are recovered as one, with all the metadata links intact. To do this with their existing solutions, a company must restore the entire repository, which causes downtime for all users and lost data as a result of longer recovery points. It also impacts the productivity of application administrators and IT personnel.

CYA SmartRecovery limits the impact to a single user, decreases the data loss window and improves recovery time to minutes versus hours. It also adds value to traditional system-wide business continuity systems such as EMC Legato, Symantec Veritas and IBM Tivoli by enabling EMC Documentum administrators to quickly recover content and its valuable properties without requiring a full-system restore.

"Before we developed SmartRecovery 4.0, we learned that ease of use, speed and versatility are what our customers required to support their user base," said Wayne Crandall, president and CEO of CYA. "The new functionality of SmartRecovery removes the challenges EMC Documentum users face, helping to increase productivity, save time and provide further protection toward an organization's compliance and regulatory approval initiatives."

CYA SmartRecovery 4.0 includes:

•  Improved Performance: Enhancements to the Intelli-Capture technology improve speed by up to 25 percent over previous versions, lowering recovery point objectives for discrete content and properties. It also increases the recovery process speed by as much as 20 percent, positively affecting recovery time objectives.

•  Enhanced Recovery Options with Improved User Interface: Administrators now have faster and more targeted recovery options.

•  New Recovery for Any Foreign Language: New support for non-Latin character sets enables multinational corporations to have the same degree of protection and recovery capabilities for all their EMC Documentum repositories, regardless the language.

•  New Architecture: New Java-based architecture environment provides greater flexibility to enhance the product's functionality and ensure compatibility as customers upgrade their EMC Documentum applications.

•  New Multiplatform Deployment Options: All components can now be installed on one system, giving administrators greater flexibility to perform recoveries and other tasks from any workstation running Windows, Linux or Unix.

"CYA solutions are an integral part of GTECH's recovery strategy," said Don Milton, business analyst of GTECH Corporation, a leading gaming technology and services company with more than $1.2 billion in annual revenues and 5,300 people in over 50 countries. "We had a recent incident whereby CYA reduced our data loss window to within one hour of our incident occurrence. CYA solutions complemented our recovery strategy and assisted in restoring our content and metadata from the time we last captured the information using our traditional backup procedures. CYA assists us in exceeding our internal service levels for recovering key corporate data."

Available in the fourth quarter of 2005, CYA SmartRecovery 4.0 for EMC Documentum supports EMC Documentum 5.2 and higher. All existing customers under a maintenance agreement with CYA, who have migrated to EMC Documentum 5.2 or above, will automatically receive the software as part of their contract.

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