CIMdata PLM Industry Summary Online Archive
19 October 2005
Company News
Aspen Technology Names Michele Triponey Senior Vice President, Global Customer Support and Training
Aspen Technology, Inc. announced that Michele Triponey has joined the company's executive team as Senior Vice President, Global Customer Support and Training. Triponey will have responsibility for maintaining industry best practices throughout AspenTech's worldwide customer support and training business, focusing on quality of service and customer satisfaction.
Triponey brings to AspenTech an extensive background in delivering cost effective, high quality IT support services to major industrial, pharmaceutical and financial companies. Prior to joining AspenTech , Triponey was the Vice President for Information Technology Services at Ajilon Consulting and managed the Customer Support and Help Desk practice. In this capacity, she led an international team developing customer support strategies for major businesses, including planning and managing initiatives to provide increased service levels at reduced costs. Before joining Ajilon, she was responsible for system administration at Synertech, and gained further IT management experience in earlier positions with Keystone Medical Solutions and Bloomsburg University.
Triponey is a graduate of Clarion University in Pennsylvania and holds an MBA from Bloomsburg University.
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